Terms of Sales

Article 1: Fields of application

The "SDK Cosmetics" brand is the sole property of the company "Sdk care and beauty", whose registered office is located at 1 James Dean Square 1090 Brussels. Vat Number: BE0836.498.702.
The "www.sdkcosmetics.com" website is dedicated to the sale of organic cosmetic products for individuals.

All informations, photographs, design or other content of the "www.sdkcosmetics.com" website are the exclusive property of the "Sdk care and beauty company."

The "Sdk care and beauty" company reserves the right to adjust or modify the terms and conditions of sale at any time while meeting its obligations to its customers.

Article 2: Online registration and control

The costumer must first register and create a user account by introducing full contact details in the appropriate fields. Then he (she) can place an order on the "www.sdkcosmetics.com" website.
Before confirmation of the order and payment, the costumer is asked to check all the data: name, address, items ordered, item price, shipping costs…

In no case will the "Sdk care and beauty" company communicate the data relating to its costumers to third parties. The confidentiality of information is totally guaranteed.

If a product is not in stock, the customer will be informed by email. He will have the option whether or not to proceed the order. In the latter case, the customer will be refunded the full amount paid.

The costumer is supposed to have read the conditions of sale when he validates his order via the "www.sdkcosmetics.com" website.

Article 3: Price and payment terms

The prices quoted on the "www.sdkcosmetics.com" website are given in euros VAT included. They do not take into account the cost of delivery.

The "www.sdkcosmetics.com" website reserves the right to change prices at any time. However, prices quoted at time of control and validation are guaranteed.

Any special offers or discounts must be used when ordering, and can not be used for orders exceeding the date of these offers or discounts.

The payment of the ordered items is done only online by credit card, bank transfer or PayPal.
Payment is totally secure and customer database is fully encrypted. No banking Data passes through the "www.sdkcosmetics.com" website.

After receiving the payment, the order is confirmed and validated.

Article 4: Delivery

Delivery cost

Delivery fees are assumed by the costumer. In some cases these fees are reduced or delivery is totally free.

The basic price excludes any customs charges (in some countries outside the European Union). They are entirely paid by the costumer.

Delivery methods

The customer is free to choose between 3 different carriers:

  • Bpost (worldwide)
  • Kiala (UE)
  • Mondial relay (UE)

Delivery areas

We ship worldwide (except special note from our international courier "bpost")

Delivery time

Order will be processed after full payment. The courier receives the parcel next working day.

In some countries (outside the euro zone), delivery can be delayed due to customs formalities.

Order Status

Costumer can track the order online. A tracking number is available for each order.

Responsibilities

In case of delay of more than 10 days, the costumer must inform the Customer Service by email at
info@sdkcosmetics.com.

The seller is no way responsible if delivery is not made on time due to force majeure: strike of the delivery service, extreme weather…

If a product is out of stock, the costumer will be informed and will have the opportunity to wait for the availability of the product or to be refunded.

Right of withdrawal

The customer has the right to cancel the purchase within 7 days after receiving the parcel. To this end, he (she) shall notify Customer Service by email at info@sdkcosmetics.com within that period.
No retraction will be accepted if this period is exceeded. The parcel will be returned in its original packaging at the customer's expense. The opened parcel will not be accepted and will be returned to the customer at his (her) expense.